Greater Texas Orthopedic Associates, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive text messages from us, in compliance with A2P 10DLC rules and applicable privacy laws.
1. Information We Collect
When you opt in to receive text messages from Greater Texas Orthopedic Associates, LLC, we may collect the following information:
* Your name
* Your mobile phone number
* Communication preferences
* Any information you voluntarily provide via SMS or online forms
2. How We Use Your Information
We use your information to:
* Send appointment reminders, health-related updates, and follow-up messages
* Provide customer support and respond to inquiries
* Send promotional and educational content (if you have opted in for such messages)
* Comply with applicable legal obligations
3. Message Frequency
Message frequency varies. You may receive periodic messages related to your care or services provided by Greater Texas Orthopedic Associates, LLC.
4. Consent
By providing your mobile number and opting in, you consent to receive SMS messages from Greater Texas Orthopedic Associates, LLC. Message and data rates may apply. Consent is not a condition of purchasing any services.
5. Opt-Out Instructions
You may opt out at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive text messages from us. To resume messages, you must re-enroll via the opt-in process.
6. Data Sharing and Disclosure
We do not sell, rent, or share your mobile information with third parties for their own marketing purposes. We may share information with:
* HIPAA-compliant service providers assisting in our communication or data processing
* Government or legal entities if required by law
7. Data Security
We use appropriate technical and organizational safeguards to protect the information you provide, including encrypted communication systems and secure data storage protocols.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children without verifiable parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our SMS practices, please contact us at:
Greater Texas Orthopedic Associates, LLC
324 N 23rd St
Beaumont, TX 77707
Email: [[email protected]](mailto:[email protected])
Phone: 409-839-4300